Hours: Average 15 -20 hrs./week 

Flexible Schedule with opportunities for advancement 

Office/BO staff member ensures quality customer when interacting with patrons in the office, over the phone and/or at an event. This is a part-time position and involves working regularly on weekends and in the evenings January through May. 

Essential Qualities 

• Ability to work flexibly, be reliable and work the necessary hours to meet the demands of the position 
• Enthusiasm, motivation, good humor and a positive, can-do attitude 
• The ability to work well as part of a team, but also to use initiative and to work autonomously, as necessary. 
• Strong commitment to customer care
• IT literacy, including experience of Google Suite/Microsoft Word/Excel

Duties 

• Process ticket sales over the phone and in person (box office) at the office at least 2 days a week.
• Ensure a high quality of customer service and be a point of contact for customers.
• Assist with ticket sales at events.
• Assist with set up at venues for events (with additional staff and volunteers) including seating, tickets, tables, and possibly food/bar.
• Assist with making sure that the venue looks presentable and tidy before and after each event..
• Assist the Front of House manager and Operations with various tasks, including but not limited to: 

• • Printing publicity material 
  • Assisting with brochure mailouts 
  • Preparing copy for brochures, bulletins, mailouts etc. 
  • Assisting with various administrative tasks as required by other members of the staff team

Travel will be required and gas stipends provided after 60 miles to/from home to event/concert.